Podcast

Welcome to ‘Lean into Excellence,’ Work Stream’s very own podcast where we dive deep into the dynamic world of Continuous Improvement. Join us as we explore real-life applications, share success stories, and unravel the secrets behind these transformative methodologies. Get ready to lean into a world where efficiency meets innovation, right here on ‘Lean into Excellence’.

New episodes are released every other Wednesday and are available wherever you listen to your favorite podcast. Don’t forget to hit the like and subscribe button so you don’t miss out on any future episodes.

Get To Know Your Host

Liz Cricenti

Chief of Strategic Partnerships

Check Out Our Past Episodes

Frontline Leadership Unlocked: Empowering Teams with Tania Will Jeppesen

In this episode, we sit down with Tania Will Jeppesen, founder of The Prepared Leader, to explore the pivotal role and challenges of frontline leadership. Tania shares her journey of equipping these leaders with the tools to thrive, from emotional intelligence and time management to effective communication strategies.

Unlocking Potential: The Art and Impact of Coaching with Ronald Graves

In this conversation, Ronald Graves, a seasoned leadership coach, discusses the intricacies of coaching, the importance of accountability, and the transformative power of self-discipline. He differentiates coaching from mentoring and training, emphasizing the role..

Beyond the Certificate: Real-World Six Sigma with Ken Stocco

In this conversation, Liz Cricenti and Marco Bonilla are joined by guest Ken Stocco to explore common misconceptions around Six Sigma education and continuous improvement. Together, they emphasize that true success goes beyond certifications — it requires critical thinking, real-world application, and mentorship.

People Do Change with Elisabeth White

In this episode, we sit down with Elisabeth White, CEO of Cornerstone Agility and author of People Do Change, for a powerful conversation on human-centric change management. Elisabeth reminds us that change isn’t just a process—it’s an emotional journey. She shares why empathy must be at the heart of leadership during transformation, and how a growth mindset…

From the Marine Corps to Master Black Belt: Dr. Lucas Chesla on Building a Culture of Excellence

In this episode of Lean Into Excellence, we sit down with Dr. Lucas Chesla to explore his journey from the Marine Corps to becoming a champion of Lean Six Sigma and organizational transformation. Drawing from his book Revolutionize Work: A Guide to Enterprise Transformation (co-authored with Kirk Nicholas)…

Managing On Purpose with Mark Reich

In this episode of Lean Into Excellence, we’re joined by Mark Reich, Senior Coach at the Lean Enterprise Institute and author of the new book Managing on Purpose. Mark brings decades of experience in Lean leadership, including 23 years at Toyota, to a powerful conversation on what it really takes to build and sustain…

Back to Basics: Why White & Yellow Belt Training Matters

We’re excited to welcome back Doug Bruce to Lean Into Excellence for a powerful conversation about the often-overlooked value of White and Yellow Belt training in the Lean Six Sigma journey. In this episode, we break down why these entry-level certifications…

The Continual Evolution of the Customer Corrective Action Request

In this episode of Lean Into Excellence, we’re shaking things up! Chuck Gillis steps in for Marco Bonilla as we welcome special guest Mike Daley to the conversation. Together, we dive into the evolution of Corrective Action Request (CAR) and Root Cause Corrective Action (RCCA)—exploring how these…

Deming’s Legacy: The Man Who Transformed Continuous Improvement

Dr. W. Edwards Deming is often called the father of modern quality management, but his impact extends far beyond statistical process control. In this episode of Lean Into Excellence, we explore how Deming’s philosophy reshaped industries, from post-war Japan’s manufacturing…

Government Efficiency: Can It Be Done?

For years, “government efficiency” has sounded like an oxymoron—but with the creation of the Department of Government Efficiency (DOGE), the conversation is shifting. In this episode of Lean Into Excellence, we explore: ✅ Can government agencies truly embrace efficiency? ✅ Who’s already doing it right? ✅

Elevating Supplier Relations with Continuous Improvement

In this milestone 20th episode of Lean Into Excellence, we’re diving into the critical role of supplier relations and how Lean Six Sigma can transform the way companies collaborate with their suppliers. From fostering continuous improvement to aligning goals for mutual success, we explore strategies to enhance quality..

Mapping Success: Identifying and Navigating Continuous Improvement Projects for Maximum Impact with Joe Ficalora

In this episode of Lean Into Excellence, we’re joined by Joe Ficalora, a seasoned expert in Lean Six Sigma and process improvement. Together, we dive into the art of identifying and navigating successful continuous..

Overcoming Resistance to Lean Six Sigma Initiatives

In this episode of Lean Into Excellence, we dive into the challenge of overcoming resistance to Lean Six Sigma initiatives within organizations. We discuss common reasons why teams may push back on these changes, explore the critical role of leadership in fostering a culture open to improvement, and share practical strategies…

Transforming Your Career with Lean Six Sigma- An Interview with Natalie Woof

In this inspiring episode, we sit down with Natalie Woof, a powerhouse in the world of Lean Six Sigma. Natalie shares her incredible journey of career transformation, emphasizing the power of taking that crucial first step. From her initial doubts to becoming a sought-after expert, she embodies the spirit of “just start”…

Continuous Improvement: Small Business vs. Big Corporations – What’s the Difference?

In this episode of Lean Into Excellence, we dive into the world of continuous improvement and explore how it’s implemented differently in small businesses compared to large corporations. We’ll discuss the unique challenges and advantages each type of organization…

From Navy Decks to Business Excellence with Tiger Tamers, LLC.

As we celebrate our 15th episode, we dive deep with the founders of Tiger Tamers, LLC – a group of US Navy veterans who are revolutionizing the continuous improvement landscape. These industry mavericks bring their naval expertise to the corporate world, offering a unique blend of methodologies that’s changing the game. Discover how Tiger Tamers is the only firm integrating DISC Flow, Symmetry Inspire…

Innovate and Elevate: Harnessing AI and Data Analytics for Continuous Improvement with Mark Comerford

In this episode, we dive deep into the future of continuous improvement by exploring how artificial intelligence and advanced data analytics are revolutionizing the way businesses optimize their processes. Join our experts as they discuss practical strategies, real-world applications…

The Do’s and Don’ts of Kaizen Events: Expert Insights with Doug Bruce

Join us for an enlightening conversation with process improvement expert, Doug Bruce, as we uncover the essential do’s and don’ts of Kaizen events. In this episode, we dive deep into the critical factors that can make or break your continuous improvement initiatives. Doug shares his wealth of experience, revealing…

Unlocking Six Sigma with Chuck Gillis: Your Questions Answered

Join us for an engaging episode as we sit down with Work Stream Consulting’s Founder, Chuck Gillis, who answers your burning questions about process improvement and Six Sigma. Whether you’re new to these concepts or looking to deepen your understanding, this episode is packed with valuable insights and practical advice. Tune in to learn from Chuck’s expertise

The Power of Leader Standard Work with Dave Cloutier

In this insightful episode, we delve into the pivotal role of Leader Standard Work (LSW) within the realm of Continuous Improvement. Join us as we sit down with Dave Cloutier, the seasoned expert and owner of StraTac Consulting, to explore how LSW can transform leadership practices and drive sustainable success in organizations.

The Agile Advantage with Lucy O’Keefe

Join us for a special milestone as “Lean Into Excellence” celebrates its 10th episode! In this exciting installment, we’re thrilled to welcome Agile expert Lucy O’Keefe to the show. Agile ways of working have revolutionized the way organizations approach product development and continuous improvement. In this insightful episode…

Unveiling the Power of Control Plans

Tune in to our latest episode as we delve into the crucial role of control plans in the realm of continuous improvement, with Herb Robbins (Founder of Robbins International). From minimizing defects to ensuring process stability, control plans are indispensable tools for maintaining quality standards and driving sustainable progress. 

Utilizing Lean Six Sigma In The Service Industry

Join us for an insightful episode as we delve into the world of Lean Six Sigma in the service industry. Aidan Magner, a seasoned expert from 3Sixty, joins us to share his invaluable expertise on implementing Lean Six Sigma methodologies to drive excellence and efficiency in service-oriented businesses.

Unlocking Change: The Power of Data Storytelling with Jed Summerton

Join us for an enlightening episode as we sit down with Jed Summerton to explore the transformative power of data storytelling. Through captivating anecdotes and practical insights, Jed demonstrates how effectively communicating data through storytelling can inspire change and drive meaningful progress.

Measuring Success: Navigating Measurement Systems in Continuous Improvement

In this episode, join us as we dive into the critical role of measurement systems in continuous improvement, featuring special guest Kurt Peterson. We’ll explore how effectively measuring performance metrics is essential for assessing progress, identifying areas for improvement…

Continuous Improvement Unmasked: Your Burning Questions Answered!

In this episode of “Lean Into Excellence,” your hosts Liz Cricenti and Marco Bonilla tackle questions submitted by our listeners, focusing on the key aspects of continuous improvement. From exploring best practices to discussing strategies for avoiding failure when shifting organizational culture towards…

Mastering Process Capability: Unveiling the Key to Operational Excellence

Join us in this enlightening episode as we discuss the impact of Process Capability in transforming businesses. Our special guest, Greg Masciana, an expert in the field, will share his insights on the WHY and HOW of Process Capability, and its key role in optimizing process performance.

Unveiling the Power of Six Sigma Tools: Qualitative vs. Quantitative

In this episode of “Lean Into Excellence,” join us as we dive into the dynamic world of Six Sigma tools with our in-house expert and Master Black Belt, Ken Stocco. We explore the nuanced realms of Qualitative and Quantitative tools, shedding light on their distinctive features and the strategic benefits they offer.

Navigating Efficiency: The Strategic Impact of Process Mapping

Join us in this enlightening episode as we delve into the intricate world of process mapping and its pivotal role in transforming businesses. Our special guest, Doug Bruce, an expert in the field, will share his insights on the importance of process mapping and its profound impact on operational efficiency. Discover why process mapping…

Embarking on Excellence: Unveiling the World of Continuous Improvement

Dive into the inaugural episode of “Lean Into Excellence,” where we unravel the essence of continuous improvement, debunking myths, defining ownership, and exploring the dynamic landscape. Join us for an engaging conversation that sets the stage…

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Projects Completed
5 K+
Clients Empowered
500 +
Cost Savings Delivered
$ 2 B+
Years of Experience
30 +
Professionals Trained
6500 +

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